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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victor Lule

Victor Lule

March 20, 2025

5  out of  5
rating by Victor Lule
"I've been with this insurance office for about 2 years now and they are very attentive with their customer service. I've been helped by Josh, Axel, Karla and David in the 2 years I've been with them. I highly recommend this office they always work with you to provide the best deal. Not changing insurances anytime soon that's for sure. Thank you guys for everything!"
We responded:
"Thank you for trusting us with your insurance needs and for leaving a review! "
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B Medina

March 19, 2025

5  out of  5
rating by B Medina
"Me senti bien con el excelente recibimiento por parte de Karla y su clara información acerca de mis necesidades de aseguransa. Se me hizo facil elegir lo que realmente necesitaba, gracias por su gran ayuda!"
We responded:
"Thank you for the review! "
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Prisma Inc

March 18, 2025

5  out of  5
rating by Prisma Inc
"When I was in the search for an insurance company to cover my business, I was struggling to find someone that would answer my questions thoroughly and make me feel comfortable. Right when I walked in, I met Karla and she gave me just that. She made me feel super comfortable with my decision to join the State farm family, 10/10 recommend!"
We responded:
"Welcome to the Family and thank you for the review! "
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Erika Rizo

March 5, 2025

5  out of  5
rating by Erika Rizo
"David did a great job at helping us get car insurance we’ve gone back for life insurance and other services. Definitely recommend this office."
We responded:
"Thank you for the review! We are glad to help with your car and life insurance needs."
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N R

March 1, 2025

5  out of  5
rating by N R
"I went in to the office early this week and I had the pleasure to speak with Axel. He provided a truly exceptional service and made navigating the often-complex world of insurance feel straightforward and even pleasant. He didn't just answer my questions, he anticipated them and proactively offered additional information I hadn't even considered. This depth of knowledge and willingness to go the extra mile truly elevated my experience. It's clear he's dedicated to ensuring his clients are well-informed and confident in their insurance choices. I consistently have a positive experience working with him, and highly recommend Axel to anyone seeking a knowledgeable and helpful insurance professional."
We responded:
"Thank you for the review! Im glad we were able to help with your insurance needs. "
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William Peralta

February 26, 2025

5  out of  5
rating by William Peralta
"Dania is a great example of a great worker and very passionate of her job. She was very patient and had all the answers to any questions I had about my policy. And I’m truly happy with my insurance with State Farm because she made it easy and affordable for my family needs thank you so much and God bless you guys. Dania thank you so much 🙏"
We responded:
"Thank you for taking the time to leave us a review! "
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Patricia Ramirez

February 20, 2025

5  out of  5
rating by Patricia Ramirez
"From the very first phone call, the customer service team stood out for their professionalism and attentiveness. Karla was ready to answer any and all questions I had related to my life insurance, and she took the time to explain every step of the process. It was clear that she made it a priority to offer personalized advice tailored to my individual needs, definitely recommend these wonderful services!"
We responded:
"Thanks you Patricia for your review! Thank you for trusting us with your life insurance needs."
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Ana Bananitah

February 20, 2025

5  out of  5
rating by Ana Bananitah
"I had the pleasure of talking with Karla. She was organized, efficient, and ready to help. She answered all my questions with patience and provided clear explanations for each step of the process. Her friendly attitude made the experience much easier and more enjoyable. If you need assistance with insurance matters Karla is the person to talk to!"
We responded:
"Thank you so much for the review. We feel the same way about Karla and are so happy to hear you had a positive experience! "
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Andrew Zalazinski

February 9, 2025

5  out of  5
rating by Andrew Zalazinski
"Axel is the best and will take care of all your insurance needs. He really helped me out with everything I needed and always responded in a timely manner. Thank you!!"
We responded:
"Thanks for the review Andrew! I am glad we were able to help. "
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Robert Rodriguez

January 29, 2025

5  out of  5
rating by Robert Rodriguez
"State Farm- Josh Santos Last week I bought a life insurance policy and as always I had an excellent experience with their agents Karla L, David J and Axel S. I have my two cars and my house insured with them and I am satisfied with their services, I sincerely recommend them."
We responded:
"Thank you for the review and welcome to the office!"
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Beauty Block

December 9, 2024

1  out of  5
rating by Beauty Block
"HORRIBLE customer service. They fail to get back at you and answer your concerns even after calling back 5+ times within the hour."
We responded:
"Hi Beauty Block, looking into this we can see that you a neither a customer or a real account. We have no record of your contact but if this real and you have a concern feel free to email me directly at Josh@AgentSantos.com"
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Kelsey Keefner

November 19, 2024

5  out of  5
rating by Kelsey Keefner
"Josh Santos office is fantastic, and David J has been incredible. David has helped me with auto and homeowners policy’s, provided numerous quotes so that I can choose my best option, is quick to respond, and provides unparalleled customer service. If you’re looking for insurance, go to these guys!"
We responded:
"Thank you Kelsey for the review. We appreciate it! "
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Sonia Gallegos

May 15, 2024

5  out of  5
rating by Sonia Gallegos
"Very helpful and good service from Dania, she explain me how to use the Drive safe and save very clear ☺️ Thank you"
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Maria

May 13, 2024

5  out of  5
rating by Maria
"Muy buen servicio janet!"
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Aija Castaneda

May 13, 2024

5  out of  5
rating by Aija Castaneda
"Great experience and explanation of everything. Got a very good deal."
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Dania Castaneda

May 13, 2024

5  out of  5
rating by Dania Castaneda
"Janet and everyone in the office are so helpful and every time I go in the office they are always in a good mood , and happy to assist."
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Justin Santos

May 13, 2024

5  out of  5
rating by Justin Santos
"David was super helpful and knowledgeable about helping me get life insurance! I highly recommend getting insurance with David and his team, they were friendly and took the time to really understand my needs."
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Sajel J

May 13, 2024

5  out of  5
rating by Sajel J
"Worked with David to get a life insurance plan. He was a lot of help and made the process very easy. Thank you!!"
Profile photo of Erika Rizo

Erika Rizo

May 10, 2024

5  out of  5
rating by Erika Rizo
"David helped me and my family get car insurance & he did a great job at explaining the steps & coverage"
We responded:
"Thank you for taking the time to leave us a review! Welcome to the office and thank you for choosing us for your insurance needs! "
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David Juarez

May 7, 2024

5  out of  5
rating by David Juarez
"Great environment w/ beautiful service! Highly recommend getting insurance with this office."
We responded:
"Thank you David. We are more than happy to help!!! "
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Joel Cruz

April 30, 2024

5  out of  5
rating by Joel Cruz
"Axel & his team are amazing customer service specialists. They help you in every way possible and explain in full detail every step when it comes to insurance. I’ve worked with other State Farm office and they don’t compare to the dedication & attention received at this office."
We responded:
"Thanks for the kind words Joel! It’s a pleasure to be able to serve you at our office. "
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Maria Hernandez

March 19, 2024

5  out of  5
rating by Maria Hernandez
"Great experience with this office ! Signed up a couple months back and no issues! Everyone is so friendly!"
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Eric vampiro Garcia

February 22, 2024

5  out of  5
rating by Eric vampiro Garcia
"Muy buena opción y Axel Salas una persona muy profecional en verdad recomiendo state Farm pague la mitad delo que otras agencoas6me cobraban, muchas gracias Axel."
We responded:
"Hola Eric, muchas gracias por su recomendacion. Axel es nuestro manager y da mucho gusto que lo pudo ayudar."
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Vincent Salvatore

January 3, 2024

5  out of  5
rating by Vincent Salvatore
"Very helpful when it comes to life insurance. Definitely recommend talking to Axel, super nice guy and answered any concerns I had!"
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Karla Lule

January 3, 2024

5  out of  5
rating by Karla Lule
"The manager at this location is v helpful , Axel. 10/10"