State Farm® Insurance Agent Josh Santos
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Kelsey Keefner
November 19, 2024
"Josh Santos office is fantastic, and David J has been incredible. David has helped me with auto and homeowners policy’s, provided numerous quotes so that I can choose my best option, is quick to respond, and provides unparalleled customer service. If you’re looking for insurance, go to these guys!"
Sonia Gallegos
May 15, 2024
"Very helpful and good service from Dania, she explain me how to use the Drive safe and save very clear ☺️ Thank you"
Maria
May 13, 2024
"Muy buen servicio janet!"
Aija Castaneda
May 13, 2024
"Great experience and explanation of everything. Got a very good deal."
Dania Castaneda
May 13, 2024
"Janet and everyone in the office are so helpful and every time I go in the office they are always in a good mood , and happy to assist."
Justin Santos
May 13, 2024
"David was super helpful and knowledgeable about helping me get life insurance! I highly recommend getting insurance with David and his team, they were friendly and took the time to really understand my needs."
Victor Lule
May 13, 2024
"This office was a lot of help getting the home and auto bundle. Thank you Axel for helping with out with that & thanks to David for reaching out and getting me started with life insurance!"
Sajel J
May 13, 2024
"Worked with David to get a life insurance plan. He was a lot of help and made the process very easy. Thank you!!"
Erika Rizo
May 10, 2024
"David helped me and my family get car insurance & he did a great job at explaining the steps & coverage"
"Thank you for taking the time to leave us a review! Welcome to the office and thank you for choosing us for your insurance needs! "
David Juarez
May 7, 2024
"Great environment w/ beautiful service! Highly recommend getting insurance with this office."
"Thank you David. We are more than happy to help!!! "
Joel Cruz
April 30, 2024
"Axel & his team are amazing customer service specialists. They help you in every way possible and explain in full detail every step when it comes to insurance. I’ve worked with other State Farm office and they don’t compare to the dedication & attention received at this office."
"Thanks for the kind words Joel! It’s a pleasure to be able to serve you at our office. "
Maria Hernandez
March 19, 2024
"Great experience with this office ! Signed up a couple months back and no issues! Everyone is so friendly!"
Eric vampiro Garcia
February 22, 2024
"Muy buena opción y Axel Salas una persona muy profecional en verdad recomiendo state Farm pague la mitad delo que otras agencoas6me cobraban, muchas gracias Axel."
"Hola Eric, muchas gracias por su recomendacion. Axel es nuestro manager y da mucho gusto que lo pudo ayudar."
Vincent Salvatore
January 3, 2024
"Very helpful when it comes to life insurance. Definitely recommend talking to Axel, super nice guy and answered any concerns I had!"
Karla Lule
January 3, 2024
"The manager at this location is v helpful , Axel. 10/10"
Freddy DeCasas
December 17, 2023
"Lovely young man!!"
Alexis
December 17, 2023
"Spoke to Axel he answered all my questions! and was super kind. Didn't feel rushed and gave me time to think about what I wanted to do."
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December 17, 2023
"Axel was extremely helpful! Helped me with the deductibles as well as finding the lowest and best price for my car insurance. Overall super efficient and answered any and all questions I had for him."
Janet Lopez
December 17, 2023
"Best office ever!"
Julissa Ocampo
December 17, 2023
"amazing experience with this office! Axel was super helpful in answering all my questions and helping me get my car insured in the same day :) highly recommend for all your insurance needs"
Victoria Castro
December 12, 2023
"This office has the worst customer service. I don't understand how their ratings are so high. The workers here have been giving me the run around for 6 months. They never answer the phone or returned my calls. Axel was suppose to look into a pricing issue I was having with my vehicle policy. Nothing was ever resolved and didn't return my call to explain this to me. I gave up and decided to go with a new company. When I called to cancel my policy, I gave them a specific date I wanted it to be cancelled. The person on the phone tried to argue with me on my renewal date. Called back a few minutes later to tell me I was right. A few days later, I found out they decided to cancel that same day I called to cancel. This is 2 weeks before I asked them to. Called to inquire about this cancelation error but they had no idea what happened. They said they were going to look into it and would call me back. Doubt they will. Wouldn't be surprised if they did it out of spite for canceling my policy. DONT GO HERE. FIND A DIFFERENT OFFICE. UPDATE: 9 Months later and I get a call from a woman at this office asking if I would like a quote. She also asked me the reason I left Statefarm. I told her because of poor customer service. She told me that staff had changed in the past 3 months and promised to call me back in an hour with a quote. It's been 3 days and still no call. 😆"
Alexander Mombela
September 14, 2023
"Had a great experience with Julissa, was very helpful and patient in helping me obtain a quote, great customer service!"
"Thank you for taking the time to leave us a review. It means a lot to us and I’m glad we were able to help you out! "
Bruce Wayne
September 11, 2023
"StateFarm Home & Auto is some of the best insurance you can get. Their policies are usually pretty simple and their claim process is usually pretty smooth. Josh Santos Office is pretty smooth to been with him for years I’d recommend em."
"We appreciate you Bruce! We are so glad to have you a part of our State Farm family."
Esmeralda Arriaga
September 8, 2023
"Great customer service, Julissa was very kind and answered all my questions, recommend her 10/10 !"
Vivian Oronia
August 29, 2023
"I went in for a quote on life insurance and Julissa was more than helpful on explaining the process/why I needed life insurance. She was very pleasant, highly recommend this office for all your insurance needs!"